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Instead of sending backups to an external drive or other media physically connected to your system, a remote backup sends encrypted files and information over the internet to a secure off-site data center.
A remote backup is typically scheduled to run at night while your business is closed and nobody is using your computer systems. The process is completely automatic and discreet; in fact, you may forget it's working every night.
A copy of your important data is stored off-site using an automated system -there is no manual labor and no need to start or monitor processes on your own. All you need is an internet connection -no expensive equipment, and no physical media unless you choose to use it in conjunction with your remote storage. Any information you store in our remote US facility is encrypted and only accessible by you.
Remote backup is highly secure; in fact, there are additional layers of protection with remote backup when compared to physical backup.
All files entering our US facility are encrypted using the standard of your choice. By default, we use Blowfish, a general-purpose symmetric key-blockcipher designed in 1993. To this day, Blowfish has never been successfully cracked - and, because it's unpatented and in the public domain, you can see for yourself that there are no backdoors maliciously built in.
You may also choose from a variety of other federally-accredited encryption algorithms, and we are constantly studying and introducing new and more secure methods of encryption.
Each client system has its own encryption key; this is essentially the "password" to unscramble your files. Only you know this key-even our facility employees cannot access your sensitive data.
Offices with high-speed internet access should find a remote backup's speed is no slower than a physical backup. Even if you have a slower connection, you will still be able to handle incremental backups in thirty to sixty minutes.
Your first backup may take longer -sometimes several nights depending on the size and complexity of your files. To keep the process efficient, we recommend backing up your most important files first, then selecting other files as the backup progresses. Clients have also chosen to perform their initial backup over the weekend.
Should you require expanded support, you may also arrange for us to visit your office. We can conduct your first backup in person, while teaching you how to make the most of our vault client software.
Using on-site and remote backup systems together offers the best of both worlds.
Critical files, like billing, customer contact files, and databases, can be kept on the remote backup system and updated on a daily basis; while your on-site solution can be used to create a full backup of the entire system once or twice a month. This means your on-site storage media will last longer and require less maintenance.
The remote backup system can provide a quick and easy way to retrieve critical files and databases without the hassle of searching through physical drives.
We believe that it is not optimal for most users to use only portable hard drives or other removable disk media for backup.
A remote backup service is completely automated and has the required file redundancy and security infrastructure to protect important data. The only safe way to use portable media for backup is to have three separate drives with the same data backed up to each. That way, if one drive fails, you are still protected.